Overview
At CodeWave Digital Solutions LLP, we are committed to delivering high-quality software solutions, digital services, and technology consulting services. This Refund Policy outlines the terms and conditions regarding refunds for services purchased through our website or through direct business engagements.
By purchasing or using our services, you agree to the terms mentioned in this policy.
Digital Services
CodeWave Digital Solutions LLP provides services including but not limited to:
- Software Development
- Website Development
- Mobile Application Development
- API Integrations
- Cloud Solutions
- Automation Services
- Technical Consulting
- Annual Maintenance Contracts (AMC)
- SaaS & Digital Solutions
Refund Eligibility
- Refund requests may only be considered if the project or service has not yet been initiated.
- Once development work, consultation, deployment, research, planning, technical configuration, or any service activity has commenced, payments made shall be non-refundable.
- Milestone payments, advance payments, setup fees, and completed work charges are non-refundable unless otherwise agreed in writing.
- Partial refunds, if any, shall be at the sole discretion of CodeWave Digital Solutions LLP depending on the stage of work completed.
Subscription & Recurring Services
For recurring services, maintenance plans, or subscription-based offerings:
- Customers may cancel future renewals by providing prior written notice.
- Fees already charged for the current billing cycle are non-refundable.
- Access to services may continue until the end of the active billing period.
Chargebacks & Payment Disputes
Customers are encouraged to contact us directly before initiating any payment dispute or chargeback.
Fraudulent chargebacks, unauthorized disputes, or abuse of payment systems may result in:
- Suspension of services
- Termination of accounts
- Legal recovery proceedings where applicable
Service Delays
Project timelines may vary depending on:
- Client communication delays
- Pending approvals
- Scope changes
- Third-party dependencies
- Technical complexities
Such delays shall not constitute grounds for a refund.
Limitation of Liability
CodeWave Digital Solutions LLP shall not be liable for:
- Indirect or consequential losses
- Business interruption
- Loss of profits or data
- Third-party software/service failures
- Delays caused by external vendors or platforms
All services are provided on an “as available” and “as is” basis.
Policy Updates
We reserve the right to modify or update this Refund Policy at any time without prior notice. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
For refund-related queries or support, please contact:
CodeWave Digital Solutions LLP
📧 support@codewavedigital.net